Just as the online shopping environment provides the consumer and retailer with many benefits, it also provides criminals with the opportunities to defraud unsuspecting consumers and retailers, to steal money and to steal financial and personal data. The security concerns arising from this criminal activity could prove to be a barrier to the growth of the online marketplace. According to EUROSTAT's Internet usage in 2009 - Households and Individuals survey, about one third of the population who have not used the Internet for e-commerce had concerns about payment security and approximately another 30% had privacy and trust concerns.
This white paper aims to provide a set of recommendations for consumers of the online marketplace so that they are aware of their rights when shopping online and how best to manage and reduce the risk of becoming victims of criminals. In the section, Guidelines for Online Retailers, retailers are provided with an overview of the requirements and obligations they must adhere to when conducting business online to ensure the security of their clients' financial and personal data and fulfilling the contract with the client.
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They are Conscious of their privileges, when online shopping and how greatest to control and lessen the risk of turning into patients of criminals.
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